" We'll help you help yourself with I.T."

This page contains some helpful ideas on ways you can:

• prevent or avoid common difficulties:
  
  Good Common Practice

• and use the internet to your advantage
  
  Helpful Ideas

Quick Tip - IT Translation Computing Terminology and Acronym Translation Basic Computer Terminology BABEL Acronym Glossary

Good Common Practice

"The best solution is prevention"

• Don't mess around with your work computer. Never install anything that is not essential for its purpose. Any software loaded may interfere with production software already loaded.

• Certain screensavers cause frequent errors and create unnecessary load on the workstation. Stay well clear of these!. They may be amusing but the endless problems they cause, aren't!

• To avoid loosing saved information in the event of a blackout or a computer crash, make a habit of saving your work every 10 minutes, and make backup copies of important documents. 
  * Making backup copies is strongly advised. Sometimes it is not possible to recover lost information.
  Yield Management can install another hard drive if necessary.  
   

• Training. Learn from our experience and education. Don't learn the hard way.
  (see Services / Training)

• Make sure you record any licence numbers that appear on Software packages you purchase and stay legal. Store the Software in a safe place after it has been installed, you may need it again. 
  * Untold problems can be caused by freely downloaded and bootleg, (unlicensed) software. Don't risk it.

• Don't get frustrated with your workstation. Throwing it out the window never solved anything! Take a break, relax, then work around your dispute or try to devise a logical solution after you have cleared your head. Alternatively, Yield Management Support or Training is available to our customers.
  (see Services / Training or Support)

• When downloading updates from internet, record the website and the updates applied. Store the downloaded files on diskette if possible and file them with the original software. Always check if updates are relevant. Don't apply updates blindly. For example the latest Word 2000 updates includes a number of security fixes which may prevent other programs from working. Usually the company website will indicate whether the update is suitable for your requirements.

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Helpful Ideas

Topics include

• Remote Access to your PC

• Setting up and using email

• Accessing your email while travelling

• Searching the web

• Computer terminology translation

• Sending SMS on the web

• Cheap phone calls on the net

• Technical assistance & online training
   

Remote Access to your PC

LogMeIn Free gives you the flexibility to access and control your PCs or Macs from anywhere. It's safe, easy and completely free.

Setting up and using web based E-mail

E-mail is an easy way to exchange information. It is simple to set up an account, and is easy to use.

• An e-mail address is very beneficial to send and receive information

• While on the road, you can visit internet cafes to check for messages

Hotmail© is good for anyone who has never had an account. They allow a large account size (250MB) and is easy to set up.

To get access to your own e-mail account:

 

Accessing server based e-mail while travelling

Emails like Outlook Express can only be checked on your home machine. mail2web™ is an Internet based email client. It allows you to access your mail through the web. The only requirements are that you know your full email address and your e-mail account password.    

To setup an account go to:

 

Searching the world wide web

Finding relevant information can be hard with the amount of substance out there. Google is unique in that it gives the user a more specific and pertinent result.

Search Google:

 

Computing Terms Translation

If you're having trouble with any computing terms that have been used in this site or elsewhere, have a look at these sites:

• Basic Computer Terminology

• BABEL Acronym Glossary
   

Cheap phone calls via the net

Make calls from your computer — free to other people on Skype and cheap to phones and mobiles around the world.

Have a look at

 

Technical Assistance & On-Line Training

Visit

Microsoft

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