Facilities Management

Yield Management Services aims to keep you and your IT assets running smoothly and efficiently. This will include a wide variety of objectives, which will be tailored to your individual requirements.

" Yield Management Services aims to keep you and
your IT assets running smoothly"

Yield regards an IT audit as mandatory. This will document the configuration and position of each machine and peripheral in your system. The information obtained forms the basis of facilities management. By putting everything in perspective, maintaining and supporting your system becomes much easier and more efficient.

Yield Management offers to provide you with an online "Help Desk".  Problems will be logged into a data-base with the process taken to "fix the problem". This will be accessible by your staff for future reference. Simply referring to what steps were taken "last time" a similar problem occurred, can save you time and money in support costs.

Yield Management Services will maintain and publish all site documentation online with appropriate security for ready access by the customers.

Facilities Management includes:

• Help desk and on-site end-user support
• Network design, integration, and administration
• Hardware and software acquisition
• Cabling and wiring
• Training
• Configuration management
• Contingency planning
• Updates
• Site audits
• Equipment checks
• Network security
• System performance monitoring
• Maintenance
• Disaster recovery
• Computer hardware and software inventory
  management
• On-line documentation and status monitoring